FAQ

The rental fee typically includes the cost of the villa accommodation, basic utilities, and access to the villa’s amenities. However, specific inclusions may vary, so it’s best to check the listing or contact The Rentalgram for detailed information.

A refundable security deposit is taken from all guests upon or pre check-in.The deposit is a refundable amount held to cover any damage/breakage or spoilage during your stay. This refundable security deposit amount would be communicated prior to making the booking to the guests.

To make a reservation, you can visit The Rentalgram’s website and search for the desired villa in your preferred destination. Once you find a suitable villa, fill the form provided on the website, which typically involves selecting your dates, providing guest details, and posting the inquiry. Post this, our staycation expert will connect with you.

The cancellation policy may vary depending on the specific villa and the terms set by the villa owner. The Rentalgram will have a cancellation policy in place, and it is important to review the terms and conditions before inquiring or making a reservation to understand the cancellation policy, any associated fees, and the refund process. Every villa listing would have it’s cancellation policy listed.

Yes, there are minimum requirements based on destinations,which will be shared upon inquiry. For Maharashtra, minimum length of stay for a weekend is for 2 nights. For Goa, minimum length of stay for a weekend is for 3 nights. For Sri Lanka, minimum length of stay for a weekend is for 2 nights. These length of stay restrictions would vary as per seasonality and are not valid on public holidays & long weekends / weekdays.

98% of The Rentalgram villas are pet-friendly. Pet policies vary for each villa. Some villas may allow pets, while others may have restrictions or additional fees associated with bringing pets. It’s recommended to check the villa’s listing or contact The Rentalgram directly to inquire about their pet policy while inquiring to make a reservation.

The smoking policy may vary for each villa. Some villas may have designated smoking areas, while others may be entirely non-smoking. It’s important to review the villa’s listing or contact The Rentalgram for specific information regarding smoking policies.

The amenities available in each villa can vary. Common amenities in vacation villas include a swimming pool, fully equipped kitchen, Wi-Fi, entertainment system, outdoor spaces and more. The specific amenities provided will be listed on The Rentalgram’s website for each villa.

Some villas may have specific rules or restrictions regarding noise levels, hosting parties or events and swimming pool usage. These rules are usually in place to ensure a comfortable and safe stay for all guests. Do go through the house rules on The Rentalgram’s website for each villa.

The check-in and check-out times for the villa will be provided to you during the booking process or in the confirmation details. The standard check-in time is usually in the afternoon, between 1:00 PM to 3:00 PM, and check-out is typically in the morning, around 10:00 AM to 11:00 AM. However, these times can vary depending on the villa and its policies. It’s recommended to check the specific check-in and check-out times for your chosen villa with The Rentalgram.

Yes, most villas offered by The Rentalgram provide parking spaces for guests. The availability and details of parking facilities will be mentioned in the villa’s listing or can be confirmed by contacting The Rentalgram.

The process for obtaining the keys to the villa will be communicated to you by The Rentalgram. It may involve meeting with a representative at the villa or using a lockbox/keyless entry system. The Rentalgram will provide you with the necessary instructions and contact information prior to your arrival.

Yes, The Rentalgram typically provides a local contact who can assist you in case of any issues or emergencies during your stay. This ensures that you have support and assistance if needed. The contact details will be provided to you before your arrival or will be available in the villa for your reference.

Yes, The Rentalgram ensures that linens and towels are provided in the villa for your stay. This includes bed linens, hand and bath towels and sometimes even pool towels. The specific details will be mentioned in the villa’s listing.

Yes, you may be able to request additional cleaning services during your stay, depending on the villa and its policies. Additional cleaning services may incur extra charges, and it’s recommended to discuss your requirements with The Rentalgram prior to your arrival.

The proximity of grocery stores or markets to the villa will vary depending on the specific location. However, The Rentalgram strives to offer villas in convenient locations with easy access to amenities.

Most villas offered by The Rentalgram are equipped with air conditioned bedrooms & living rooms to provide comfort during your stay. However, heating availability may vary depending on the destination and the villa. It’s advisable to check the specific amenities mentioned in the villa’s listing to confirm the availability of air conditioning and heating facilities.

No, most villas do not have age restrictions. The villas are open for all to enjoy and create memories.

Yes, many of the villas offered by The Rentalgram are child-friendly and equipped with amenities suitable for families. These amenities may include features such as baby cribs, high chairs, childproofing measures, and even play areas or games for children. You can check the villa’s listing or contact The Rentalgram for specific information about family-friendly amenities.

Yes, The Rentalgram can often arrange additional services such as a private chef or housekeeping upon request. These services may be subject to availability and additional charges. It is recommended to contact The Rentalgram in advance to inquire about the availability and arrangements for these services.

Yes, Wi-Fi is typically available in most of the villas provided by The Rentalgram. You can expect a reliable internet connection during your stay. However, the specific details regarding the Wi-Fi availability and coverage can vary for each villa.

Some of the villas offered by The Rentalgram are located in gated communities or have security measures in place. These measures may include gated entrances, security guards, or surveillance systems.

The Rentalgram typically accepts various payment methods for villa bookings, including credit cards, debit cards, and bank transfers. The accepted payment methods will be communicated during the booking process.

Yes, there may be specific rules or guidelines regarding the use of the pool or outdoor areas for each villa. These rules are in place to ensure safety and proper maintenance. The Rentalgram will provide you with the relevant information and guidelines either in the villa’s listing or upon check-in.

Yes, The Rentalgram can often assist in arranging airport transfers or transportation services upon request. Whether it’s a private car, taxi, or other transportation.

Yes, most villas offered by The Rentalgram provide laundry facilities for guests to use during their stay. This may include a washing machine, dryer, or access to laundry services.

The Rentalgram can help you booking activities or excursions. We can offer recommendations, make reservations, and provide information about local attractions, tours, and experiences. You can inquire about the availability of a concierge service with us.

The accessibility of villas for wheelchair users can vary. Some villas may have wheelchair-friendly features such as ramps, wider doorways, or accessible bathrooms, while others may not be specifically designed for wheelchair access. It’s advisable to contact The Rentalgram and discuss your specific accessibility needs to find a suitable villa.

If you decide to extend your stay, you should contact us as soon as possible to check the availability of the villa for the desired dates. We will guide you through the process and provide information on any additional charges or requirements for extending your stay.

The Rentalgram allows private events or celebrations at some of their villas, subject to prior approval and any necessary permits. It’s recommended to contact The Rentalgram directly to discuss your specific event requirements and obtain the necessary information and guidelines.

It is recommended to book a villa as early as possible to ensure availability, especially during peak seasons or popular travel periods. Booking in advance, preferably several months ahead, increases your chances of securing the desired villa

Please note that the specific details and policies may vary for each villa. It’s important to review the individual villa’s listing, terms and conditions, and communicate with The Rentalgram directly for accurate and up-to-date information related to your chosen villa and destination.